Information Gathering

1. Support Foundation collects information from the users in a number of ways, for example when the user:

• Makes a donation
• Signs up for a campaign
• Signs up to stay updated

2. While forwarding a donation for Support Foundation the well-wishers have to submit some personal information as it would help us ensuring genuine contributions:

• Your name
• Your email and mailing address
• Your telephone number
• Your payment processing details
• Any other data as required

3. Support Foundation does not collect or record the user’s personal information unless he/she chooses to provide it.

Use of Personal Information

1. General browsing of the Support Foundation website is anonymous and it does not register the user’s personal information except the time, date and place of visits and the name of the internet service provider. This data is used only for statistics and diagnosis.
2. By signing up for various services offered by Support Foundation, the user explicitly authorizes us to collect information based on the user’s usage. The information is used to help provide a better experience to the user and is used as per the user’s specified instructions.
3. Support Foundation keeps the user information strictly confidential and this information is secured safely. All relevant information collected through the Support Foundation website is handled and used by internal and/or authorized officials only. It is never shared with any external agencies or third party individuals.
4. Support Foundation uses the information given to it in the following ways:

• To keep an accurate record of all the donations received
• To update users about its happenings and developments through bulletins and newsletters, with an option of not to subscribe for the same
• To make sure the user is receiving the most appropriate and relevant information
• To find out more about the people who are visiting the Support Foundation website, donating, or joining its campaigns

5. Usually, the Support Foundation does not store user data. In the case of specific sign-ups, the data is stored as per user request. The user can opt to delete all the information he/she has provided by simply requesting such by mail. All information, without exception, will be deleted in two working days.

Privacy of e-mail lists

Individuals who join Support Foundation’s mailing lists via its website or through its campaigning engagements are added to its email database. Support Foundation does not sell, rent, loan, trade, or lease the addresses on our lists to anyone.

Cookie Policy

1. Cookies are pieces of electronic information that will be sent by the Support Foundation when a user visits the website. These will be placed in the hard disk of the user’s computer and enable the Support Foundation to recognise the user when he/she visits the website again.
2. The user can configure his/her browser so that it responds to cookies the way he/she deems fit. For example, you make want to accept all cookies, reject them all or get notified when a cookie is sent. The users may check their browser’s settings to modify cookie behaviour as per individual behaviour.
3. If a user disables the use of cookies on the web browser or removes or rejects specific cookies from Support Foundation’s website or linked sites then he/she may not be able to use the website as it is intended.

Payment Gateway

1. Support Foundation uses well-recognised and proven technology for payments. Payment information is transferred by the use of an SSL connection which offers the highest degree of security that the donor’s browser is able to support.
2. Several layers of built-in security, including an advanced firewall system, encryption of credit card numbers, and use of passwords, protect the collected information.

External Web Services

1. Support Foundation uses a number of external web services on its site to display content within its web pages. For example, to display video it uses YouTube. As with the social media buttons, Support Foundation cannot prevent these sites, or external domains, from collecting information on the user’s consumption of the content embedded on its site.
2. The Support Foundation website contains links to other websites for the benefit of its visitors. This Privacy Policy does not apply to such other websites.
3. Support Foundation is not expressly or impliedly responsible for, or liable to any loss or damage caused to a user by the collection, use and retention of Personal Information by such website in any manner whatsoever. It is important that the users review the privacy policies of all websites they visit before disclosing any information to such websites.

Changes to Privacy Policy

1. As and when the need arises, Support Foundation may alter its privacy policy in accordance with the latest technology and trends. It will provide you with timely notice of these changes. The users may reach out to the Support Foundation if they have any queries about any changes made to its practices.
2. If you have any questions at all about Support Foundation’s privacy policy, please write to us at: info@supportfoundation.in